Santina Contreras

Equity in the built environment: A systematic review

Building and Environment · 2023 · 52 citations

Using Arnstein’s Ladder as an Evaluative Framework for the Assessment of Participatory Work in Postdisaster Haiti

Journal of the American Planning Association · 2019-07-01 · 23 citations

Problem, research strategy, and findings: Arnstein’s (1969) ladder of citizen participation has been prominent and influential in the planning field. By detailing a continuum of approaches for citizen involvement, the ladder provides a foundation for addressing questions of participation and power in theory and practice. However, despite its significant influence, questions regarding the practicality of the framework persist. This is particularly a concern in relation to its use in guiding diffe…

First Responders and the COVID-19 Pandemic: How Organizational Strategies Can Promote Workforce Retention

The American Review of Public Administration · 2023-08-15 · 11 citations

Workforce retention is a current challenge for public administration, and there are continued questions about the impact of the COVID-19 pandemic on the public safety workforce and their willingness to serve. Past studies have shown there are limits to what first responders will endure during complex and uncertain emergencies, leading them to potentially leave their position. Using a nationwide survey ( n = 3,582), in-depth interviews ( n = 91), and a visual methodology called PhotoVoice, this s…

Building resilience through informal networks and community knowledge sharing: post-disaster health service delivery after Hurricane Maria

Environmental Hazards · 2022-03-10 · 11 citations

In September of 2017, Hurricane Maria made landfall in Puerto Rico, bringing widespread damage to public systems across the island, which included particularly devastating impacts to local hospitals and medical facilities. Health care organisations operating on the ground played an essential role in hurricane response efforts as they attempted to address the medical needs of vulnerable populations. However, minimal research has discussed how the provision of post-disaster healthcare rested on th…

<scp>Trauma‐informed</scp> organizational climate and its impact on first responder burnout during <scp>COVID</scp>‐19

Public Administration Review · 2023-10-18 · 10 citations

Abstract First responders experience work‐related challenges in higher magnitudes than other occupations. Organizational elements may mitigate or exacerbate burnout for first responders during public health emergencies (e.g., COVID‐19). This mixed methods study of first responders in the United States aims to (1) assess the relationship between a trauma‐informed organizational climate (TIC) and burnout; (2) analyze the moderating effect of TIC on role strain and burnout; and (3) identify how a T…