Mustafa Naseem

Women's Perspectives on Harm and Justice after Online Harassment

Proceedings of the ACM on Human-Computer Interaction · 2022-11-07 · 58 citations

Social media platforms aspire to create online experiences where users can participate safely and equitably. However, women around the world experience widespread online harassment, including insults, stalking, aggression, threats, and non-consensual sharing of sexual photos. This article describes women's perceptions of harm associated with online harassment and preferred platform responses to that harm. We conducted a survey in 14 geographic regions around the world (N = 3,993), focusing on re…

Patriarchy and Social Media

2020-06-17 · 52 citations

We explore peer support mechanisms in patriarchal contexts where a woman's movements, social relations and the seeking of support are restricted. We investigate the use of closed Facebook groups as a vital mechanism for access to anonymous peer support in Pakistan for taboo narratives like abortion, sexual harassment, rape, domestic abuse and issues relating to child-rearing and parenting. We discuss how technology is impacting these women's lives and allowing access to a safe, non-judgmental sp…

Designing Digital Safe Spaces for Peer Support and Connectivity in Patriarchal Contexts

Proceedings of the ACM on Human-Computer Interaction · 2020-10-14 · 47 citations

This paper explores the opportunities and challenges in designing peer-support mechanisms for low-income,low-literate women in Pakistan, a patriarchal and religious context where women's movements, social relationsand access to digital technologies are restricted. Through a qualitative, empirical study with 21 participantswe examine the cultural and patriarchal framework where shame and fear of defamation restrict the seekingof support for personal narratives around taboo subjects like abortion,…

Moderation as Empowerment: Creating and Managing Women-Only Digital Safe Spaces

Proceedings of the ACM on Human-Computer Interaction · 2022 · 38 citations

This paper explores the creation, management and moderation of women-only online groups as digital safe spaces. We interview eleven founders and moderators of six distinct, closed, women-only Facebook groups that predominantly cater to women in and from the Global South. The study provides insights into the motivations and mechanisms for creating and moderating these safe spaces, the affordances of social networking sites that enable or hinder the creation and moderation of such spaces and final…

Understanding Power Differentials and Cultural Differences in Co-design with Marginalized Populations

2022-06-24 · 27 citations

Co-design collects insights from multiple stakeholders collaboratively making it a powerful method to design with marginalized populations. In the latter context, stakeholders have varying levels of power causing asymmetry and possible suppression of one group over another. Such power differentials can hinder co-design’s effectiveness. Through thirteen semi-structured interviews with co-design facilitators who have worked with marginalized communities in 43 different countries, we discovered tha…