Jessica Jameson
VerifiedNorth Carolina State University · Communication
Active 1996–2025
About
Jessica Jameson is a Professor and Head in the Department of Communication at NC State University, with expertise in organizational communication, conflict management, and wellbeing. She teaches undergraduate courses in organizational communication and conflict management, as well as graduate seminars including organizational communication and conflict management. Dr. Jameson is a member of the faculty for the PhD program in Communication Rhetoric and Digital Media. Her professional activities include facilitating mediation training for faculty and college administrators, serving as a mediator for NC State's Employee Mediation Program, and conducting workshops on conflict management and organizational planning. Her research focuses on communication in organizations that supports collaboration, conflict management, and wellbeing. She is involved in interdisciplinary research exploring the influence of mediation practice on personal health and wellbeing, conflict in healthcare settings, the role of emotion in conflict management, and workplace mediation and dispute system design. Dr. Jameson has authored an advanced textbook titled Communication for Constructive Workplace Conflict, which received the 2023 Outstanding Textbook Award from the National Communication Association Organizational Communication Division. She has also co-edited books on conflict and communication, and published numerous articles and chapters in scholarly journals and edited volumes. Her educational background includes a Ph.D. in Communication from Temple University, obtained in 1999.
Research topics
- Social Science
- Computer Science
- Psychology
- Political Science
- Sociology
- Social psychology
- Pathology
- Surgery
- Medicine
- Mathematics education
- Intensive care medicine
- Physical therapy
- Pedagogy
- Nursing
Selected publications
Neuromodulation Technology at the Neural Interface · 2025-09-23
articleNeuromodulation Technology at the Neural Interface · 2025-01-01
articleNeuromodulation Technology at the Neural Interface · 2025-09-23
article1st authorCorrespondingJournal of Pain Research · 2025-06-01
articleOpen accessPurpose: To compare the healthcare utilization (HCU) and costs for passive recharge burst Spinal Cord Stimulation (SCS) and conventional medical management (CMM) cohorts in patients with chronic low back pain (LBP) to a matched real-world cohort of similar indication. The null hypothesis is that SCS is equally or less cost-effective than CMM in treating LBP. Patients and Methods: DISTINCT is a prospective, multi-center, randomized study. Data was collected during in-clinic visits at baseline, one, three, and six months. The DISTINCT "completer cohort" included 79 DISTINCT SCS patients and 55 DISTINCT CMM patients who completed the six-month visit. An external real-world cohort (n = 71) with similar characteristics to DISTINCT CMM patients was identified from a claims database (Optum's de-identified Market Clarity Data). Accessed data included healthcare resource utilization (HCU), pain-related medication usage, pain scale, and quality of life. HCU data covered physical therapy, chiropractic therapy, massage therapy, occupational therapy, acupuncture, injection treatments, radiofrequency ablation procedures, and opioid and anticonvulsant usage. Results: The DISTINCT study demonstrated superior outcomes in pain relief, function, and other symptoms with SCS compared to CMM in the treatment of persistent (at least 6 months) low back pain. DISTINCT SCS patients utilized fewer healthcare resources and incurred lower costs than DISTINCT CMM patients. Real-world CMM patients exhibited higher utilization of certain therapies, suggesting potential pre-crossover bias. SCS resulted in significant cost savings and improved quality of life compared to CMM. Including device costs, cost-effectiveness could be achieved within 2.7 years based on DISTINCT data. The real-world CMM arm used more high-priced interventional therapies, suggesting a pre-crossover bias in the CMM cohort. Conclusion: This analysis supports the long-term benefits and cost-effectiveness of SCS in managing chronic LBP compared to CMM.
2025-09-08
book-chapterSenior authorConflict is an inherent part of the organization and arises from the interdependence of members, teams, and systems/structures as they strive toward often overlapping and contradictory goals. This chapter explores the nature of conflict through the lens of the three dominant paradigms in communication scholarship: post-positivism, interpretivism, and critical-interpretivism. We begin by describing the various analytic levels at which scholars tend to study conflict – interpersonal, group, and organizational/institutional. Emphasis is placed on the dynamic and multilevel nature of conflict, arguing that it cannot be fully understood when approached from a single level of analysis. Instead, conflict should be viewed as a product of the mutually constitutive relationship between organization and communication (i.e., the Communicative Constitution of Organizations approach). From this perspective, organizational structure is both a medium and a product of conflict. We demonstrate how each paradigmatic approach offers unique insights into the management and resolution of conflict, as well as their approach to the study of conflict and organization. Ultimately, this chapter advocates for a multilevel approach to studying organizational conflict, one that recognizes the mutual constitution of organizational structures and interactions and the importance of situating conflict within its broader organizational context.
Neuromodulation Technology at the Neural Interface · 2025-09-23
articleCommunication Approaches to Community Peacebuilding
2025-02-14
otherSenior authorThis chapter examines Together We Stand NC's (TWS) community peacebuilding initiatives in North Carolina, emphasizing their role in mitigating racial conflicts within communities by employing communication approaches and techniques. Utilizing qualitative methods, including observation and social media analysis, this chapter explores TWS's use of communicative strategies to raise awareness of violence against people of color, amplify marginalized voices, and engage diverse community members. It contributes to conflict theory by highlighting how grassroots organizations can drive social change and peace in racially tense environments. This chapter also discusses the broader theoretical context of peace, including Galtung's definitions of violence and peace and critiques of these concepts. Practical implications for peacebuilding initiatives in similar contexts are presented, emphasizing the importance of community engagement and participatory approaches in fostering sustainable peace.
Neuromodulation Technology at the Neural Interface · 2025-01-01
articleNeuromodulation Technology at the Neural Interface · 2025-09-23
articleNeuromodulation Technology at the Neural Interface · 2024-10-01
article1st authorCorresponding
Frequent coauthors
- 14 shared
Chengyuan Wu
East China University of Science and Technology
- 12 shared
Dawood Sayed
University of Kansas Medical Center
- 12 shared
Erika Petersen
University of Arkansas for Medical Sciences
- 11 shared
Aaron Calodney
- 11 shared
Markus A. Bendel
Mayo Clinic in Arizona
- 11 shared
Naresh P. Patel
Mayo Clinic Hospital
- 10 shared
Shivanand P. Lad
Duke University Hospital
- 10 shared
Julie G. Pilitsis
University of Arizona
Labs
Research and EngagementPI
Education
- 1999
Ph.D., Communication Sciences
Temple University
Awards & honors
- 2023 Outstanding Textbook Award from the National Communicat…
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