Raul O. Chao
· Oliver Wight Associate Professor of Business AdministrationVerifiedUniversity of Virginia · Technology and Operations Management
Active 2004–2025
About
Raul O. Chao is the Oliver Wight Associate Professor of Business Administration at the UVA Darden School of Business. His academic focus is on operations management, innovation, and new product development, with a particular emphasis on helping managers design more innovative organizations. Chao has extensive experience in assisting entrepreneurial ventures and established companies in managing their innovation and product development processes. He has developed cross-disciplinary experiential courses at the University of Virginia centered on product development and technology commercialization, often based on fieldwork and case studies at companies such as 3M, Microsoft, Whirlpool, and Lockheed Martin. His recent research includes entrepreneurial ecosystems, innovation, design contests, and R&D portfolio management. Chao's work has been published in leading academic journals including Production and Operations Management, Operations Research, and Management Science. Prior to his academic career, he worked as a management consultant serving a diverse range of industries across the U.S. and Latin America.
Research topics
- Computer Science
- Political Science
- Business
- Sociology
- History
- Medical emergency
- Economics
- Industrial organization
- Marketing
- Mathematics
- Microeconomics
- Chemistry
- Process management
- Nursing
- Psychology
- Medicine
Selected publications
Bottlenecks and Utilization: Capacity 2
SSRN Electronic Journal · 2025-01-01
preprintOpen access1st authorCorrespondingFundamentals of Operations Strategy: The Balanced Scorecard
SSRN Electronic Journal · 2025-01-01
preprintOpen access1st authorCorrespondingBottlenecks and Utilization: Resource Utilization
SSRN Electronic Journal · 2025-01-01
preprintOpen access1st authorCorrespondingAutonomous Mobile Robots and Amazon Operations
SSRN Electronic Journal · 2025-01-01
articleOpen access1st authorCorrespondingSSRN Electronic Journal · 2025-01-01
articleOpen access1st authorCorrespondingFundamentals of Process Improvement: A Brief Background of Process Improvement
SSRN Electronic Journal · 2025-01-01
preprintOpen access1st authorCorrespondingProduct and Process: The Product–Process Matrix
SSRN Electronic Journal · 2025-01-01
preprintOpen access1st authorCorrespondingZIPS: Growth Through Industry Decline
SSRN Electronic Journal · 2025-01-01
articleOpen access1st authorCorrespondingProduct and Process: Factory Physics
SSRN Electronic Journal · 2025-01-01
preprintOpen access1st authorCorrespondingSouthwest Airlines: The Next Frontier (Japanese)
SSRN Electronic Journal · 2025-01-01
articleOpen access
Frequent coauthors
- 13 shared
Stylianos Kavadias
- 9 shared
Jeremy Hutchison‐Krupat
Cambridge School
- 5 shared
Rebecca Goldberg
New York State Department of Health
- 4 shared
Yael Grushka‐Cockayne
University of Virginia
- 3 shared
Panos Markou
University of Virginia
- 3 shared
Cheryl Gaimon
Georgia Institute of Technology
- 3 shared
Kenneth C. Lichtendahl
Google (United States)
- 3 shared
Stelios Kavadias
Cambridge School
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