Interventions to Mitigate COVID-19 Misinformation: A Systematic Review and Meta-Analysis

Journal of Health Communication · 2021 · 86 citations

• Political Science
• Medicine
• Psychology

= .065, k = 16]. We found evidence of publication bias. Interventions were more effective in cases where participants were involved with the topic, and where text-only mitigation was used. The limited focus on non-U.S. studies and marginalized populations is concerning given the greater COVID-19 mortality burden on vulnerable communities globally. The findings of this meta-analysis describe the current state of the literature and prescribe specific recommendations to better address the proliferation of COVID-19 misinformation, providing insights helpful to mitigating pandemic outcomes.

Psychosocial Effects of the COVID-19 Pandemic: Large-scale Quasi-Experimental Study on Social Media

Journal of Medical Internet Research · 2020 · 168 citations

• Computer Science
• Psychology
• Medicine

BACKGROUND: The COVID-19 pandemic has caused several disruptions in personal and collective lives worldwide. The uncertainties surrounding the pandemic have also led to multifaceted mental health concerns, which can be exacerbated with precautionary measures such as social distancing and self-quarantining, as well as societal impacts such as economic downturn and job loss. Despite noting this as a "mental health tsunami", the psychological effects of the COVID-19 crisis remain unexplored at scale. Consequently, public health stakeholders are currently limited in identifying ways to provide timely and tailored support during these circumstances. OBJECTIVE: Our study aims to provide insights regarding people's psychosocial concerns during the COVID-19 pandemic by leveraging social media data. We aim to study the temporal and linguistic changes in symptomatic mental health and support expressions in the pandemic context. METHODS: We obtained about 60 million Twitter streaming posts originating from the United States from March 24 to May 24, 2020, and compared these with about 40 million posts from a comparable period in 2019 to attribute the effect of COVID-19 on people's social media self-disclosure. Using these data sets, we studied people's self-disclosure on social media in terms of symptomatic mental health concerns and expressions of support. We employed transfer learning classifiers that identified the social media language indicative of mental health outcomes (anxiety, depression, stress, and suicidal ideation) and support (emotional and informational support). We then examined the changes in psychosocial expressions over time and language, comparing the 2020 and 2019 data sets. RESULTS: We found that all of the examined psychosocial expressions have significantly increased during the COVID-19 crisis-mental health symptomatic expressions have increased by about 14%, and support expressions have increased by about 5%, both thematically related to COVID-19. We also observed a steady decline and eventual plateauing in these expressions during the COVID-19 pandemic, which may have been due to habituation or due to supportive policy measures enacted during this period. Our language analyses highlighted that people express concerns that are specific to and contextually related to the COVID-19 crisis. CONCLUSIONS: We studied the psychosocial effects of the COVID-19 crisis by using social media data from 2020, finding that people's mental health symptomatic and support expressions significantly increased during the COVID-19 period as compared to similar data from 2019. However, this effect gradually lessened over time, suggesting that people adapted to the circumstances and their "new normal." Our linguistic analyses revealed that people expressed mental health concerns regarding personal and professional challenges, health care and precautionary measures, and pandemic-related awareness. This study shows the potential to provide insights to mental health care and stakeholders and policy makers in planning and implementing measures to mitigate mental health risks amid the health crisis.

Modeling Organizational Culture with Workplace Experiences Shared on Glassdoor

2020 · 56 citations

• Computer Science
• Knowledge management
• Computer Science

Organizational culture (OC) encompasses the underlying beliefs, values, and practices that are unique to an organization. However, OC is inherently subjective and a coarse construct, and therefore challenging to quantify. Alternatively, self-initiated workplace reviews on online platforms like Glassdoor provide the opportunity to leverage the richness of language to understand OC. In as much, first, we use multiple job descriptors to operationalize OC as a word vector representation. We validate this construct with language used in 650k different Glassdoor reviews. Next, we propose a methodology to apply our construct on Glassdoor reviews to quantify the OC of employees by sector. We validate our measure of OC on a dataset of 341 employees by providing empirical evidence that it helps explain job performance. We discuss the implications of our work in guiding tailored interventions and designing tools for improving employee functioning.

Computational Support for Substance Use Disorder Prevention, Detection, Treatment, and Recovery

arXiv (Cornell University) · 2020 · 1 citations

• Computer Science
• Psychology
• Medicine

Substance Use Disorders (SUDs) involve the misuse of any or several of a wide array of substances, such as alcohol, opioids, marijuana, and methamphetamine. SUDs are characterized by an inability to decrease use despite severe social, economic, and health-related consequences to the individual. A 2017 national survey identified that 1 in 12 US adults have or have had a substance use disorder. The National Institute on Drug Abuse estimates that SUDs relating to alcohol, prescription opioids, and illicit drug use cost the United States over $520 billion annually due to crime, lost work productivity, and health care expenses. Most recently, the US Department of Health and Human Services has declared the national opioid crisis a public health emergency to address the growing number of opioid overdose deaths in the United States. In this interdisciplinary workshop, we explored how computational support - digital systems, algorithms, and sociotechnical approaches (which consider how technology and people interact as complex systems) - may enhance and enable innovative interventions for prevention, detection, treatment, and long-term recovery from SUDs. The Computing Community Consortium (CCC) sponsored a two-day workshop titled "Computational Support for Substance Use Disorder Prevention, Detection, Treatment, and Recovery" on November 14-15, 2019 in Washington, DC. As outcomes from this visioning process, we identified three broad opportunity areas for computational support in the SUD context: 1. Detecting and mitigating risk of SUD relapse, 2. Establishing and empowering social support networks, and 3. Collecting and sharing data meaningfully across ecologies of formal and informal care.

Methods in predictive techniques for mental health status on social media: a critical review

npj Digital Medicine · 2020 · 505 citations

• Computer Science
• Psychology
• Applied psychology

Social media is now being used to model mental well-being, and for understanding health outcomes. Computer scientists are now using quantitative techniques to predict the presence of specific mental disorders and symptomatology, such as depression, suicidality, and anxiety. This research promises great benefits to monitoring efforts, diagnostics, and intervention design for these mental health statuses. Yet, there is no standardized process for evaluating the validity of this research and the methods adopted in the design of these studies. We conduct a systematic literature review of the state-of-the-art in predicting mental health status using social media data, focusing on characteristics of the study design, methods, and research design. We find 75 studies in this area published between 2013 and 2018. Our results outline the methods of data annotation for mental health status, data collection and quality management, pre-processing and feature selection, and model selection and verification. Despite growing interest in this field, we identify concerning trends around construct validity, and a lack of reflection in the methods used to operationalize and identify mental health status. We provide some recommendations to address these challenges, including a list of proposed reporting standards for publications and collaboration opportunities in this interdisciplinary space.